Hyatt Announces New Lifestyle Division
Main Photo: The Hyatt Centric Memphis
Date: May 2019
Location: Global
Who/What: Hyatt Hotels Corporation announced the organisation of a new, dedicated lifestyle division, which brings together Hyatt’s and former Two Roads Hospitality’s lifestyle brands, including Andaz, Alila, Hyatt Centric, Joie de Vivre Hotels, Thompson Hotels and tommie.
Announced as global head of lifestyle operations, Frederic Flageat-Simon, former CEO of Two Roads Hospitality Asia, is responsible for developing the global operations strategy for Hyatt’s new lifestyle division, working in partnership with the Global Commercial Services organisation to drive enhanced operational and financial performance for the lifestyle brands. Also announced as part of the lifestyle division organisation, Heather Geisler, vice president of global brands, is focusing on driving global brand awareness around Hyatt’s lifestyle division brands. The first of its kind for Hyatt, this new cross-functional division centres on the development, positioning, and execution of Hyatt’s lifestyle portfolio.
“With the introduction of a dedicated lifestyle division, we’re able to dive deeper into our guests’ preferences and further carve out Hyatt’s role in this important segment,” said Mark Vondrasek, chief commercial officer, Hyatt. “We will leverage Heather’s global full-service brand expertise with Two Roads’ brand strength and successes in the lifestyle sector while leaning in on the broader benefits of Hyatt like our World of Hyatt loyalty program to provide our guests with more choices for each unique stay experience.”
“A seasoned leader with hospitality experience that spans the globe, Frederic has fused passion, creativity and innovation together throughout his career. Responsible for operating Hyatt’s lifestyle brands, taking them to an even greater level of success, and driving a pipeline that will benefit both guests and owners, Frederic is an exceptional appointment for the organisation. He will continue to cultivate our vision of providing best-in-class offerings for guests at our lifestyle hotels throughout the world,” said Hyatt’s Americas Group President, Pete Sears.
Based in Chicago and reporting to Sears, Flageat-Simon is responsible for the continued integration of the Two Roads brands into the Hyatt portfolio, ensuring the unique operational DNA of each brand is maintained while leveraging Hyatt’s robust platform to optimize property performance. Flageat-Simon is leading the creation of a strategic global structure for the lifestyle operations division, with a focus on generating additional returns for shareholders while enhancing the relevance and equity of the brands.
Bringing together the strengths and talent of the combined portfolio, Flageat-Simon and Geisler will work closely to cultivate and refine the lifestyle brands and grow this business segment. They will also collaborate broadly with the Commercial Services organisation on key commercial brand functions, including digital strategy, loyalty, sales and well-being, driving a heightened focus on the sustained growth of Hyatt’s lifestyle portfolio. Recently, former Two Roads brands Thompson Hotels and Joie de Vivre Hotels were successfully integrated into the World of Hyatt loyalty program, a testament to the strength of Hyatt’s collaborative and seamless process.
THPT Comment: We have been awaiting this news following Hyatt’s acquisition of Two Roads in October 2018 and the global development of Hyatt’s brand Centric.
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